Help Center

Frequently Asked Questions

Everything you need to know before ordering. Can't find your answer? We're one WhatsApp message away.

UPIPTV is a premium streaming service that gives you access to 20,000+ live TV channels and 80,000+ movies & series in 4K. After you order, we send you login details and a setup guide on WhatsApp โ€” you enter them into your favorite IPTV app and start watching.

Almost everything: Smart TVs (Samsung, LG, Android TV), Amazon Firestick / Fire TV, Android phones & boxes, iPhone & iPad, Apple TV, MAG boxes, Windows PC and Mac. If you're unsure about your device, just ask us before ordering.

Delivery is fast โ€” your login details are sent to you on WhatsApp within 5 to 15 minutes after your order is confirmed. See our Shipping / Delivery Policy for details.

All orders are handled personally on WhatsApp. Tap any "Order on WhatsApp" button, confirm your plan with us, and we'll guide you through the available secure payment options.

Yes โ€” we offer a short trial so you can test the quality and channels before committing. Message us on WhatsApp and request your trial.

It's how many screens can stream at the same time on one account. A 2-device plan lets two people watch simultaneously (e.g. the living-room TV and a phone). Pick the number that matches your household.

Yes. If the service isn't working and we're unable to fix it, you're covered by our 7-day refund guarantee. Read the full terms on our Refund Policy page.

We recommend at least 15 Mbps for HD and 25+ Mbps for smooth 4K streaming. A stable connection (wired or strong Wi-Fi) gives the best experience.

Absolutely. Our Reseller Program starts at 120 credits for $230, letting you activate and sell subscriptions to your own clients with 24/7 support.

Yes. We only collect what's needed to deliver and support your service. See our Privacy Policy for full details.

Didn't Find Your Answer?

Our team is online 24/7 to help with anything โ€” setup, devices, or choosing the right plan.

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