Help Center

Frequently Asked Questions

Everything you need to know before ordering. Can't find your answer? We're one WhatsApp message away.

UPIPTV is a premium streaming service that gives you access to 20,000+ live TV channels and 80,000+ movies & series in 4K. After you order, we send you login details and a setup guide on WhatsApp โ€” you enter them into your favorite IPTV app and start watching.

Almost everything: Smart TVs (Samsung, LG, Android TV), Amazon Firestick / Fire TV, Android phones & boxes, iPhone & iPad, Apple TV, MAG boxes, Windows PC and Mac. If you're unsure about your device, just ask us before ordering.

Delivery is fast โ€” your login details are sent to you on WhatsApp within 5 to 15 minutes after your order is confirmed. See our Shipping / Delivery Policy for details.

We accept PayPal and credit or debit card payments. Tap any "Order on WhatsApp" button and confirm your plan; we then send you a secure checkout link, and you see the exact total before anything is charged. Your subscription is delivered within 5โ€“15 minutes of payment.

Yes โ€” we offer a free 1-to-3-hour trial so you can test the picture quality, your favourite channels and your own device before you commit. Message us on WhatsApp and request your trial; no payment is required to try it.

It's how many screens can stream at the same time on one account. A 2-device plan lets two people watch simultaneously (e.g. the living-room TV and a phone). Pick the number that matches your household.

Yes. If the service isn't working and we're unable to fix it, you're covered by our 7-day refund guarantee. Read the full terms on our Refund Policy page.

We recommend at least 15 Mbps for HD and 25+ Mbps for smooth 4K streaming. A stable connection (wired or strong Wi-Fi) gives the best experience.

Absolutely. Our Reseller Program starts at 120 credits for $230, letting you activate and sell subscriptions to your own clients with 24/7 support.

Yes. We only collect what's needed to deliver and support your subscription โ€” your WhatsApp contact and order details โ€” and we never sell your information to third parties. See our Privacy Policy for full details.

Didn't Find Your Answer?

Our team is online 24/7 to help with anything โ€” setup, devices, or choosing the right plan.

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