Privacy Policy

Last updated: January 2026

Your privacy matters to UPIPTV. This policy explains what information we collect, how we use it, and the choices you have. We keep data collection to the minimum needed to provide and support your service.

1. Information We Collect

• Contact details — your WhatsApp number and any name you provide, used to deliver your subscription and provide support.
• Order details — the plan you purchased, duration, and number of devices.
• Payment confirmation — we receive confirmation of your payment; we do not store full card numbers ourselves.
• Support correspondence — messages you send us so we can help and improve our service.

2. How We Use Your Information

• To activate and deliver your subscription.
• To provide customer support and troubleshoot issues.
• To process orders, renewals, and any eligible refunds.
• To send you important service-related updates.

3. What We Do Not Do

We do not sell, rent, or trade your personal information to third parties. We do not send spam. We do not track the specific content you watch for marketing purposes.

4. Data Sharing

We only share information where strictly necessary — for example with payment processors to complete a transaction, or where required by law. Any partners we use are expected to protect your data.

5. Data Retention

We retain your contact and order information only as long as needed to provide the service, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time (subject to legal record-keeping requirements).

6. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us on WhatsApp.

8. Cookies

Our website uses minimal cookies or local storage only to make the site function properly (for example remembering interface preferences). We do not use invasive third-party advertising trackers.

9. Children

Our service is intended for adults. We do not knowingly collect personal information from children. Subscriptions should be purchased and managed by an adult.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

11. Contact

For privacy questions or requests, message us on WhatsApp at +1 628 222 1396.